Privacy Policy
DTS ELEKTRONIK SAN. TIC. LTD. STI.
Redon Guard Corporation (“Redon Guard,“we” or “us”) is committed to protecting your privacy. This
Privacy Policy explains how information about you or associated with you (“personal information”) is
collected, used and disclosed by Redon Guard. This Policy applies to our websites and Service,
including www.redline.com.tr(the “Web Site”), as well as to consumer devices (“Devices”) you register with
our Service and to the online applications (“Apps”) which provide support for those consumer devices
(collectively, our “Service”).
1. HOW WE COLLECT AND USE INFORMATION
2. SHARING PERSONAL INFORMATION WITH THIRD PARTIES
3. THIRD PARTY TRACKING AND ONLINE ADVERTISING
4. YOUR CHOICES REGARDING YOUR INFORMATION
5. SECURITY AND STORAGE OF INFORMATION
6. CHILDREN'S PRIVACY
7. LINKS TO THIRD PARTY WEBSITES
8. UPDATES TO THIS POLICY
9. CONTACTING US
10. LAST REVISION DATE
Data security
At Redon Guard, we take the security of our connected Device products very seriously. Please visit our Data
Security page to learn more about our Redon Guard security principles for our connected Device products.
1. HOW WE COLLECT AND USE INFORMATION
. Generally. We collect personal information in order to provide you with a personalized, useful and
efficient experience. The categories of information we collect can include:
Information you provide. We collect and store personal information including your name, email address,
user name and password, shipping address, billing information, and phone number when you register for
an Redon Guard account, use the Redon Guard Services, shop online, sign up for offers, or communicate
with us. If you register your device online or through mail or another registration means, we also collect
information about your Device, such as the device ID, serial number or product code. We may also collect
personal information when you send us an email, or provide us with comments, chat message and opinions
on our Website or through our Service.
Information we receive from third parties. If you login to our Website or Apps through a third party social
network or authentication service, these services will authenticate your identity and may share your
personal information with us (such as your name, email address, and profile information). Similarly, we
may receive certain personal information if you interact with our accounts on a social network, such as by
“Liking” or “Following.” The data we receive from these third party services is dependent upon your privacy
settings with the social network. You should always review, and if necessary, adjust your privacy settings
on third-party websites and services before linking or connecting them to our website or Service.
We use this information to operate, maintain, and provide to you the features and functionality of the
Service, to process and ship orders, to provide customer service, and to communicate directly with you,
such as to send you information about your orders, product sales, special offers, and new site
features. You can control your receipt of email by visiting your Account page on our Web Site or through
the App. We may also send you Service-related emails or notifications (e.g., account verification, order
confirmations, change or updates to features of the Service, technical and security notices). You may not
be able to opt-out of Service-related e-mails. For more information about your communication
preferences, see “Your Choices Regarding Your Information” below.
Information We Collect from Registered Devices Equipped with Smart Technology.
Some of our Devices are equipped with smart technology which allows the Devices to transmit data
wirelessly to the Service. When you register your Device with the online App, we collect information about
the Device, such as a Device name and device number, and information about the Device and/or App usage,
feature usage, in-App transactions, technical specifications, crashes, and other information about how you
use your Device and the product App. For example, the Device could collect and transmit information
about the Device’s function and use statistics, such as battery life and health, start and stop times, and
number of missions.
Certain Device models are equipped to collect information about the environment in
which the Device is deployed. For example, the Device collects information about its
movement throughout the environment to create a location map of the space
accessible to the Device. The spatial map is a digital representation of the Device's
domain and does not include recognizable images from the location environment. To
create the map, the Device converts computer-vision images to abstract features and
landmarks to generate a spatial representation of the Devices territory indicating
the presence of objects, obstacles, floor coverings like carpet or tile, Wi-Fi signal
strength, and dirt detection.
We use this information to collect and analyze statistics and usage data, diagnose
and fix technology problems, enhance device performance, and improve user experience.
We may use this information to provide you personalized communications, including
marketing and promotional messages, such as emails providing product order
information when your device indicates a battery needs replacement. We consider
location mapping data to be sensitive, confidential information and we do not share
this information with third parties for marketing purposes. Please visit our Data
Security page to learn more.
Our Devices do not transmit this information unless you register your device online
and connect to Wi-Fi, Bluetooth, or connect to the internet via another method. It is
possible to use our smart technology Devices without Wi-Fi or Bluetooth data
transmission, simply by disconnecting your Wi-Fi or Bluetooth from the device or by
never connecting it at all. You can also choose through your settings in the App to
not to have location mapping data transmitted to us.
Information collected automatically.
We and our third party service providers may collect certain types of usage
information when you visit our Website or mobile Apps, read our emails, or otherwise
engage with us. We use this information to enhance and personalize your user
experience, to monitor and improve our websites and services, and for other internal
purposes. In some instances, we and our third party service providers may combine
this usage information with personal information. If we do combine any usage
information with personal information, the combined information will be treated by us
as personal information.
We typically collect this information through a variety of tracking technologies,
including cookies, web beacons, embedded scripts, location-identifying technologies,
file information, and similar technology (collectively, tracking technologies).
We, and our third party partners, use tracking technologies to automatically collect
usage and device information, such as:
Information about your device and its software, such as your IP
address, browser type, Internet service provider, device
type/model/manufacturer, operating system, date and time stamp, and a
unique ID that allows us to uniquely identify your browser, mobile
device, or your account (including, for example, a persistent device
identifier or an Ad ID), and other such information. We may also work
with third-party partners to employ technologies, including the
application of statistical modeling tools, which permit us to recognize
and contact you across multiple devices.
Information about the way you access and use our Service. For example,
the website from which you came and the website to which you are going
when you leave our Website, the pages you visit, the links you click,
whether you open emails or click the links contained in emails, whether
you access the Website from multiple devices, and other actions you take
on the Website.
Information about your location, including GPS coordinates (e.g.,
latitude and/or longitude) or similar information regarding the location
of your mobile device, or we may be able to approximate or infer a
devices location by analyzing other information, like an IP address.
Analytics information. We may collect analytics data or use third-party
analytics tools such as Google Analytics to help us measure traffic and
usage trends for the Sites and to understand more about the demographics
of our users. You can learn more about Googles practices at
http://www.google.com/policies/privacy/partners.
We use this data to: (a) remember information so that you will not have to re-enter
it during your visit or the next time you visit the websites; (b) provide and monitor
the effectiveness of the Service; (c) monitor aggregate metrics such as total number
of visitors, traffic, usage, and demographic patterns on our website and the Service;
(d) diagnose or fix technology problems; and (e) otherwise to plan for and enhance
our Service. We also use tracking technologies to personalize advertising. See
Section 3 to learn more about our online advertising practices.
If you would prefer not to accept cookies, most browsers will allow you to: (i)
change your browser settings to notify you when you receive a cookie, which lets you
choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your
browser to automatically reject cookies; however, doing so may negatively impact your
experience using the Service, as some features and services on our Service may not
work properly. You may also set your email options to prevent the automatic
downloading of images that may contain technologies that would allow us to know
whether you have accessed our email and performed certain functions with it.
Although we do our best to honor the privacy preferences of our users, we are unable
to respond to Do Not Track signals set by your browser at this time.
SHARING PERSONAL INFORMATION WITH THIRD PARTIES
We may share your personal information in the instances described below. For further information on
your choices regarding your information, see the “Your Choices Regarding Your Information” section
below.
Other companies owned by or under common ownership as Redon Guard, which also includes our
subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any
organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal
information in the same way as we can under this Policy;
Third party vendors, affiliates, and other service providers that perform services on our behalf, solely in
order to carry out their work for us, which may include identifying and serving targeted advertisements,
providing e-commerce services, content or service fulfillment, billing, web site operation, payment
processing and authorization, customer service, or providing analytics services.
• From time to time, with selected third parties who we think may offer you products or services you may
enjoy;
• Third parties at your request. For example, Redon Guard permits third parties to develop apps and tools
which interact with our Devices, including, for example, Amazon Alexa and Google Assistant. If you choose
to utilize a third party app or service, we will permit the third party to collect information from your Device.
Please note that Redon Guard does not control the data collection and use practices of these third parties.
You should carefully review the third party privacy policy and other documents before connecting your
Device to the third party service.
Other parties in connection with any company transaction, such as a merger, sale of all or a portion of
company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of
our business by another company or third party or in the event of bankruptcy or related or similar
proceedings; and
• Third parties as required to (i) satisfy any applicable law, regulation, subpoena/court order, legal process
or other government request, (ii) enforce our Terms of Use Agreement, including the investigation of
potential violations thereof, (iii) investigate and defend ourselves against any third party claims or
allegations, (iv) protect against harm to the rights, property or safety of Redon Guard, its users or the public
as required or permitted by law and (v) detect, prevent or otherwise address criminal (including fraud or
stalking), security or technical issues.
We may also share information with others in an aggregated and anonymous form that does not
reasonably identify you directly as an individual.
3. THIRD PARTY TRACKING AND ONLINE ADVERTISING
We participate in interest-based advertising and use third party advertising companies to serve you
targeted advertisements based on your online browsing history and your interests. We permit third party
online advertising networks, social media companies and other third party services, to collect information
about your use of our Website and Apps over time so that they may play or display ads on our Website, on
other websites, apps or services you may use, and on other devices you may use. Typically, though not
always, the information used for interest-based advertising is collected through cookies or similar tracking
technologies. We may share a common account identifier (such as an email address or user ID) or hashed
data with our third party advertising partners to help identify you across devices. We and our third party
partners use this information to make the advertisements you see online more relevant to your interests,
as well as to provide advertising-related services such as reporting, attribution, analytics and market
research.
Google Analytics and Advertising. We may also utilize certain forms of display advertising and other
advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display
Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. These features
enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as
the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display
ads based on your past visits to the Website and Apps. You may control your advertising preferences or
opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently
available at https://google.com/ads/preferences,
4. YOUR CHOICES REGARDING YOUR INFORMATION
Access, correct and update personal information. You can access, correct and update certain personal
information that you have provided to us by clicking on “My Account” on our website.
Marketing communications. You can control your communication preferences through “My Account” page
on our Web Site or App. You can also click the “unsubscribe” button on any promotional email
communication we send you. Note that you may not be able to unsubscribe or opt-out of non-promotional
messages regarding your account, such as account verification, order confirmations, change or updates to
features of the Service, or technical and security notices.
Device collection. You can control or stop the collection of usage data from your registered Redon
Guard device by disconnecting your Wi-Fi or Bluetooth from the app, for example, by changing your Wi-Fi
password. Please contact us at www.redline.com.tr if you have questions about disconnecting your Device.
Online advertising. You may be able to avoid the collection of information through some cookies or other
tracking technologies by actively managing the settings on your browser or mobile device. Please review
the technical information for your browser or mobile device for instructions on how to delete and disable
cookies and other tracking/recording tools. Please note that some advertising opt-outs may not be
effective unless your browser is set to accept cookies. Furthermore, if you use a different device, change
browsers or delete the opt-out cookies, you may need to perform the opt-out task again. You may also
be able to limit certain interest-based mobile advertising through the settings on your mobile device by
selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android).
Data Retention. You may contact us at www.redline.com.tr to request your personal information be
deleted from our systems. We reserve the right to de-identify your personal data, including information
about Device and Service usage, and to retain your anonymized information for our own records.
5. SECURITY AND STORAGE OF INFORMATION
Redon Guard cares about the security of your information and uses physical, administrative, and
technological safeguards to help to preserve the integrity and security of all information we collect and
that we share with our service providers. However, no security system is impenetrable and we cannot
guarantee the security of our systems 100%. In the event that any information under our control is
compromised as a result of a breach of security, we will take reasonable steps to investigate the situation
and where appropriate, notify those individuals whose information may have been compromised and take
other steps, in accordance with any applicable laws and regulations. If you wish to change your password,
or if you become aware of any loss, theft or unauthorized use of your password, please contact us
Redon Guard may process your personal information on servers not in your home country. You consent to
the transfer of your personal information to China or any other geographic location. If you are accessing
the website or Service from outside of China, please be advised that China law or the laws of any other
jurisdiction where we or our service providers process your personal information may not offer the same
privacy protections as the law of your jurisdiction, and in certain circumstances, your personal information
may be accessible to law enforcement and regulatory authorities in accordance with the laws of these
other jurisdictions.
6. CHILDREN’S PRIVACY
The Services are not directed to persons under 13 and we do not intentionally collect or maintain
information from persons under 13. If you become aware that personal information about a person under
13 has been provided to us, please immediately contact us using the details below.
7. LINKS TO THIRD PARTY WEBSITES
The Services may, from time to time, contain links to and from third party websites of our partner networks,
advertisers, partner merchants, retailers and affiliates. If you follow a link to any of these websites, please
note that these websites have their own privacy policies and that we do not accept any responsibility or
liability for their policies. Please check the individual policies before you submit any information to those
websites. Additionally, our websites may include social media features such as Facebook, Twitter and
Pinterest buttons (such as “Like,” “Tweet” or “Pin”). These social media sites may automatically record
information about your browsing behavior every time you visit a site that has a social media button,
regardless of whether you click on the button. Your interactions with these features are governed by the
privacy policy of the company providing the feature, not by our Privacy Policy. Please review your privacy
settings on social media sites.
8. UPDATES TO THIS POLICY
We reserve the right to modify this Policy from time to time. If we make any changes to this Policy, we will
change the "Last Revision" date below and will post the updated Policy on this page.
9. CONTACTING US
If you have questions or comments about this Policy or our privacy practices, please contact us
at devicebona or by writing to us at:
Dts Elektronik San. Tic. Ltd. Sti.
Mahmutbey Mah, 2650 Sk. No:21, 34218 Bağcılar/İstanbul
Tel: 00 90 (850) 522 71 08
Tel: 00 90 (212) 697 34 34
10. LAST REVISION DATE
This Policy was last revised on, and effective as of, 3/26/2021.